Meet the Instructors

Gareth Dunlop

Principal, Dunlop

Gareth helps organisations understand how design principles, and in particular knowing your customer intimately, are at the heart of all good design, product, software, innovation and leadership decision-making.

Background: UX & design thinking · Based in Belfast, Ireland

Financial Services Public Sector Telecoms SaaS Digital Product Management Consulting Utilities
gareth dunlop instructor headshot

About Gareth

Having grown and sold two digital agencies over a 25-year career, Gareth writes, speaks and consults on experience design, design thinking, strategy, innovation and product leadership.

He founded Fathom in 2011 as a dedicated user experience and service design agency and sold it to Low&Behold in 2021. Previously, he was the MD of Ionology, a leading digital strategy consultancy, headquartered in Belfast and with major clients in 15 countries. Prior to that, he was the MD of Tibus, one of the largest and most successful web development agencies in Ireland, from 2002 to 2009 when it was sold to UTV plc.

Gareth sits on the board of Dot IE, the Irish Domain Registry, and he is a former Board Member of the Irish Internet Association and the Chairman of WeddingsOnline.ie. He writes and lectures extensively on Internet-related matters, occupying regular columns in Silicon Republic, SyncNI and Business Eye.

Gareth currently judges Ireland’s Digital Media Awards and is a former judge of the eir Spider Awards, the DANI Awards, and the IIA Net Visionary Awards.

Industry Experience

2023 – Present

Principal

Dunlop

Agency

2018 – Present

Industry Advisory Council Member

UX Design Institute

Digital

2017 – 2026

Non-Exec Director

.IE Domain Registry

Digital

2011 – 2022

Founder and CEO

Fathom

I founded the multi-award-winning UX agency Fathom in 2011, growing it to £1m in revenue and selling it to Logic+Magic in 2021.

Agency

2010 – 2011

Interim Managing Director

Ionology

Technology

1997 – 2009

Managing Director

Tibus

I led the business through sales growth from £0.9m to £2.2m and its sale to UTV Plc in 2008, remaining in post 18-months post-acquisition.

Agency

I wanted to thank Gareth for the fantastic training session. His deep knowledge, engaging style, and ability to make learning fun really stood out. He made complex topics easy to understand while keeping the group involved and energised.

Training Attendee – AI for UX Teams

By the numbers

30

Years experience

2,500+

Delegates trained

3+

Regulated sectors

Courses delivered

  • Design Thinking
  • User Experience (UX) Fundamentals
  • AI for UX Teams
  • Product Design and Developement

Connect with Gareth


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