Many of us struggle to be assertive, and this one day course tackles this issue head on and will help you become a more assertive, and therefore more effective leader.

Duration: 1 day

Who is it for: Anyone who wants to develop their personal impact in their dealings with others. Those who wish to to acquire greater confidence and control over their working lives.

Layout: A highly participative course using practical examples and exercises.

Objectives

• • To describe the true nature of assertiveness.

Modules

What is assertiveness

• Barriers to assertiveness
  • Thinking assertively
    • Feeling assertively
      • Personal Impact
        • Tools for coaching
          • Achieving successful outcomes