Effective People Management


People management can be one of the hardest aspects of being a manager. This course teaches the practicalities of how to manage people to get the best performance from them. Not by simply being a line manager, but by understanding how different people think and function, and adjusting your approach to the different types of people that you will encounter.

Duration: 2 days

Who is it for: This course is ideal for those with management experience who wish to improve their management abilities and develop as a more effective people manager.

Layout: This training course combines lectures with practical exercises that help the delegates to put what they have learned on the training course into practice. The exercises specifically build on what has been recently taught and are built up as the training course progresses.


    • Understand your own style of leadership and how it will affect those around you
  • Learn how to create an environment where teamwork can flourish
  • Learn how to delegate effectively and supervise appropriately
  • Learn how to handle conflict within your team
  • Learn to appreciate how your behaviour and reactions can affect the team dynamics
  • Modules

    Who are you?

      • What is your leadership approach?
  • How does your style affect the team?
  • Anyone can tell others what to do, but how do you lead?
  • Characteristics of a high performing team

      • High quality work relationships
  • Team retrospectives
  • Team motivation techniques
  • Goal Oriented Teams

      • How to get your team behind the vision for the team?
  • Handling negativity
  • Goal setting
  • People Skills

      • Handling conflict within your team
  • Handling those awkward team members
  • Organising people to perform – self organisation vs top down organisation
  • Handling those who resist you your vision
  • Performance Management

      • How to ensure your team is high performing
  • Team dynamics and high performance
  • The planning onion