Insights

AI at Scale in Financial Services: Challenges, Governance & Emerging Opportunities

frank callaly headshot Written by Frank Callaly

Explore the realities of scaling AI in regulated organisations, from workforce capability gaps and governance complexity to productivity, adoption and the emerging shift towards agentic AI. Drawing on industry research and Neueda’s experience supporting global financial institutions, this executive briefing provides practical insights for leaders responsible for driving AI adoption safely, responsibly and at scale.

Many organisations are investing heavily in AI, but struggle to translate adoption into measurable business value.

This briefing explores the challenges financial services organisations are facing as they scale AI across leadership, technology and business teams, while balancing governance, risk and operational change.

  • Why the AI skills gap is becoming a business performance issue
  • What the data reveals about AI productivity and time-to-value
  • How leading organisations are approaching responsible AI governance
  • Why behavioural change and psychological safety matter for adoption
  • Five emerging opportunities financial institutions are moving too slowly on
  • How to build sustainable enterprise-wide AI capability

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