Building Production-Grade Retrieval Augmented Generation (RAG) Systems
We developed an interactive learning environment to train engineering teams at a global organisation in RAG systems, ensuring comprehensive technical understanding.
Success Stories
Developing AI Awareness & Skills in Company Associates
We designed a flexible, four-week training programme for a large financial services organisation to help new associates develop foundational skills in AI – including ethics and compliance.
Client
Financial Service Corporation
Industry
Financial Services
Specialism
AI
The challenge
Our global financial services client has recognised the need for their entire workforce to become AI-literate and to understand the nature of the change AI is bringing. Generic off-the-shelf AI awareness training wasn’t delivering the expected results because it lacked organisational context and strategy.
Our solution
We developed a tailored training programme for company associates that blends multiple modalities and seamlessly ties in with organisational AI strategy and tooling choices. The goals for the programme were to equip associates with key AI terminology, introduce approved AI tools, and demonstrate secure, compliant usage. Key topics included:
Breaking down AI jargon into simple terms
Discovering approved AI tools
Practicing secure prompting in Copilot Chat
Delivery
The programme was delivered over four weeks, and utilised flexible delivery methods for maximum impact.
Week 1: Live webinar
Week 2: Self-paced learning
Weeks 3-4: Practical learning through real business scenarios
Key results
Accelerated AI adoption by building awareness, confidence, and excitement among associates new to AI
Enabled safe and compliant AI usage and reduced risk through clear guardrails, real-world scenarios, and company-aligned security practices
Developed critical thinking skills so associates can successfully evaluate AI outputs before use
Get in touch
Looking into personalised AI awareness training? Set up a call with our team today.
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