Success Stories

Modernising Talent Strategy at a Fortune 100 Company

We collaborated with a Fortune 100 insurance company to modernise their talent strategy by designing and implementing a custom skills framework to foster internal mobility and career development.


Client

Global Insurance firm

Industry

Insurance

Specialism

Talent Development strategy

The challenge

Our client recognised that remaining competitive in a rapidly evolving insurance market required modernising their talent strategy. Key challenges to address included:

• Lack of a skills taxonomy: this made it difficult to align employee capabilities with organisational objectives.

• Limited career pathways: the absence of structured growth opportunities hindered talent mobility and internal career development.

The company needed a solution to identify key skills, address gaps, and provide employees with clear growth trajectories aligned with strategic business goals.

Our solution

We partnered with the client’s HR, Tech Learning, and talent development teams to design and deliver:

• A custom skills framework: we mapped skills inventory to specific roles across the organisation and incorporated clear career pathways aligned with future business goals.

• Integration playbook: we ensured seamless adoption by incorporating the framework into existing talent management systems.

• Action plan for a skills-first culture: we aligned recruitment, onboarding, and talent development practices with the framework to embed a skills-based approach.

Delivery

We started by conducting workshops and stakeholder interviews to understand our client’s needs. We built the framework collaboratively, ensuring buy-in from key stakeholders.

Deliverables included tools, templates, and training materials to enable effective implementation, and we supported rollout through comprehensive change management initiatives.

Results

The skills framework delivered measurable benefits:

20% increase

In internal mobility as employees gained clarity on career pathways.

15% rise

In employee engagement through targeted learning initiatives.

Enhanced recruitment

Streamlined efforts by enabling better assessment of candidates’ skills.

Strategic alignment

Leadership reported improved alignment between talent and business goals, enhancing organisational agility and performance.