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RBC Capital Markets (RBC-CM) is a global investment bank providing services in banking, finance, and capital markets to corporations, institutional investors, and asset managers. Like any investment bank, the use of the latest technologies and engineering platforms is key to delivering innovative solutions for RBC Capital Market clients and business teams.
RBC-CM technology teams build scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action.
RBC-CM partnered with Neueda to design, develop and deliver their Technology Analyst programme.
Key requirements
Beginning in 2020, the RBC-CM Early Careers team set themselves the challenge of re-imagining their global graduate program with the ambition of better serving their new hires across multiple time-zones, divisional streams and addressing the rapidly evolving Gen-Z learning preferences for more digital content, just-in-time learning and dedicated career-based learning paths.
RBC-CM identified five primary objectives:
- Empower learners and give them more choice
- Reframe the learning journey of new hires as a 3-year program, starting with the internship
- Make learning more experiential
- Deeply integrate digital learning into the learning journey
- Foster a sense of shared purpose, mission, and community
The training programme was the perfect opportunity to begin building the network of new collaborators and colleagues amongst the RBC-CM graduate community, establishing professional relationships which last for life.
the solution
We partnered with the RBC-CM team to develop a graduate programme which developed technology skills, in the context of their business, alongside professional skills. This included:
Full-stack software development technologies such as Spring Boot and Angular. Content included the latest cloud platforms, DevOps practices and NoSQL databases, alongside essential skills such as delivering enterprise-quality production-ready code and working in a distributed team-based development environment with full version control.
Investment banking business knowledge – giving all graduates, regardless of their educational backgrounds, a grounding in the mechanisms and objectives of their business.
Professional skills which underpin a successful career in a global organisation: communication & collaboration; complex problem solving and creativity; personal branding and a growth mindset.
What worked
Experiential training: One of the biggest challenges of traditional training programmes is that they are unconnected to what happens on the desk. To address this, we crafted an interactive and engaging learning experience that used case studies, games, simulations, and technical challenges to augment lectures.
Personalisation: Allowing graduates to tailor their own learning journey through selection of the most appropriate electives ensured exceptionally high levels of engagement and helped to establish a culture of continuous learning.
Remaining connected: Reframing the program as a 3-year learning journey, rather than just a few weeks at the beginning of the graduate’s time with the firm has helped to maintain that sense of shared purpose, mission, and community across each cohort of new graduates.
What’s next?
It is critical for talent development programs to innovate and adapt to an evolving recruiting and talent retention environment while providing much needed upskilling to support business lines.
Every year we review participant feedback to identify marginal-gains around delivery methods and factor in new RBC-CM technologies and practices to ensure that the program remain immediately relevant and help graduates transition to their new team with confidence.
Get in touch
To find out how we can support your new hire training requirements contact training@neueda.com or find out more about our Enterprise Programmes