Onboarding Technology Analysts on a Global Scale
How we designed, developed and delivered a Technology Analyst Program
Large Canadian bank
Program at a glance
Software, data and professional skills
To re-imagine the client’s global graduate program
Beginning in 2020, our client’s Early Careers team set out with the ambition of restructuring their global graduate program to better serve their new hires. This encompassed new hires across multiple time-zones, divisional streams and addressing the rapidly evolving Gen-Z learning preferences for more digital content, just-in-time learning and dedicated career-based learning paths.
They identified five primary objectives:
- Empower learners and give them more choice
- Reframe the learning journey of new hires as a 3-year program, starting with the internship
- Make learning more experiential
- Deeply integrate digital learning into the learning journey
- Foster a sense of shared purpose, mission, and community
The training program was the perfect opportunity to begin building the network of new collaborators and colleagues amongst the client’s graduate community, establishing professional relationships which last for life.
This program helped our client innovate and adapt to an evolving recruiting and talent retention environment.
One of the biggest challenges of traditional training programs is that they are unconnected to what happens on the desk. To address this, we crafted an interactive and engaging learning experience that used case studies, games, simulations, and technical challenges to augment lectures.
Allowing graduates to tailor their own learning journey through selection of the most appropriate electives ensured exceptionally high levels of engagement and helped to establish a culture of continuous learning.
Reframing the program as a 3-year learning journey, rather than just a few weeks at the beginning of the graduate’s time with the firm has helped to maintain that sense of shared purpose, mission, and community across each cohort of new graduates.
It is critical for talent development programs to innovate and adapt to an evolving recruiting and talent retention environment while providing much needed upskilling to support business lines.
Every year we review participant feedback to identify marginal-gains around delivery methods and factor in new technologies and practices to ensure that the program remain immediately relevant and help graduates transition to their new team with confidence.
We worked directly with the client’s team to develop a bespoke graduate program which developed technology skills, in the context of their business, alongside professional skills. This included: