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Success Stories
Enabling Managers to Thrive with Tailored Leadership and Digital Transformation Training
We designed and deployed a blended learning programme for Fidelity International that equips leaders with the essential skills, mindset, and support to thrive in fast-paced, people-focused work environments.
Client
Fidelity International
Industry
Financial Services
Specialism
People, Purpose, Performance
The challenge
Many organisations face leadership gaps where managers are promoted based on technical ability but lack the communication, coaching, and change management skills to lead effectively. As workplaces evolve, there is growing pressure on leaders to foster inclusion, adapt to digital transformation, and support high-performing and engaged teams.
This leadership programme was built to provide a structured and practical solution to these challenges. By combining classroom learning, self-directed study, and personalised coaching, it creates space for deep reflection, real-time application, and lasting behavioural change. The phased approach ensures that participants not only build core leadership skills but also develop the confidence and mindset needed to thrive in dynamic, people-centred environments.
Our solution
We designed a 7-month training programme that blends live instruction, self-directed study, and personalised coaching across six leadership learning modules. Each element of the programme is intentionally designed to build capability over time, ensuring maximum impact.
The first half of the programme focuses on foundational leadership skills, covering engagement and inclusion, exceptional communication, and leading through change. This culminates in a one-to-one coaching session to reinforce learning.
The second half of the programme shifts focus towards team development and digital capabilities, with modules on building high-performing teams, coaching for performance, and fostering a data-driven digital mindset. The programme concludes with a final 1:1 coaching session, personal action planning, and a formal graduation, ensuring participants leave with a clear plan to apply their learning in the workplace.
With clear milestones, space for reflection, and personalised action planning, our solution ensures that learning sticks and translates directly into improved performance and stronger leadership.
Delivery
‘Our learning solution combines high-impact classroom learning with self-directed content, peer coaching circles, and personalised 1:1 coaching, creating a comprehensive and varied training programme.
Kick-off phase (2 weeks)
Programme launch, insights assessment, and pre-work.
2x three-month learning blocks
Each including: 3 modules (1 per month), self-directed learning, 1-hour coaching circle, 1:1 coaching session at the end of each block
Final phase (2 weeks)
1:1 coaching, personal action planning, graduation
Results
Our learning solution for Fidelity International delivers meaningful, measurable outcomes for both participants and the organisation. Participants emerge as more confident, inclusive, and future-focused leaders, equipped with practical tools to lead themselves, their teams, and change effectively. They demonstrate stronger communication, greater self-awareness, and the ability to coach and support high performance.
At an organisational level, the programme helps build a consistent leadership culture, improves engagement and collaboration, and supports talent retention by investing in leadership development. It also fosters a mindset shift towards innovation and data-informed decision-making, preparing leaders to navigate digital transformation and complexity with greater confidence.
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